> Terms and conditions of use

Terms and conditions of use

Shipping:

Following are the different options for delivery of orders;

  • Orders are shipped via Transport Goods Services within Pakistan.
  • Wholesale order can either be shipped through registered cargo options or through Daewoo or other available services. Cost depends upon the quantity purchased.
  • If you are in Mardan, you can collect your order directly by calling our phone line enquiring about the nearest store to your address.

Payment options:

For your convenience, we have arranged various payment channels. You can pay;

  • online money transfer to our company account;
  • send money through mobile money transfer (Upaisa/Easy Paisa/Mobi-Cash etc);
  • Send a Bank Draft/Pay Order; or
  • Cash on Delivery (only in Islamabad), or cash upon visit at our office.

Please do not send cash money or open cheaques through post/courier.

Return:

We guarantee prompt return of our products provided it is in its original packing, unused and returned to us within one week of receiving the product. Some products might not be returned or exchanged such as products made on special orders. In case you wish to return the product which you have purchased from Agrotech, you will have to pay for the shipping/courier charges. Your money will be returned to you through the same payment channel as you made payment to Agrotech while purchasing the product.

Exchange:

MDS Agrotech provides 1 week exchange period after you have received your product. If you wish to exchange any item please call us or download the exchange form, fill it and return along with the product you wish to exchange for another product. The price difference shall be applicable if the new choice is of higher price. Our staff will check availability of your new chosen item, delivery options, price differences if any and will advise you accordingly. Please note that in case of exchanging the product, the product must to be in its original packing, unused and should be returned within ONE WEEK of receiving the product. A maximum of ONE exchange is allowed per product (product once exchanged will NOT be exchanged again).